Home > Guarantee Policy - Sydney's Christmas Barn
7 Day Money Back Guarantee on all Christmas Lights and Deocorations
We proudly stand behind the product we sell. If you are not fully completely satisfied with the quality of our product simply return it within 7 days in its original conditon and packaging and we will happily replace it for you. (Excluding freight charges for non faulty goods.) We ensure that all products are working before leaving our premises, but in the unlikely event that you receive a faulty product, you should contact Sydney's Christmas Barn within 7 days to organise a replacement of product once we have received the faulty product back.
12 Months manufacturers' warranty applies on controller components, but because Sydney's Christmas barn has no control over the manner in which the product is used after leaving our premises, we will not be responsible for any indirect or consequential damages caused by any product after leaving our premises. Any product which has been modified or altered in any way will be automatically void of any warranties. All items that have been used in an inappropiate manner or damaged whilst being installed or uninstalled or packed away incorrectly may not be covered under warranty.
At Sydney's Christmas Barn we are committed to providing excellent customer service and want you our customer to be happy. Please contact us if you have any problems with any of our products.
02 9651 2020